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FAQ's

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Where do you ship to?

We ship nationwide and internationally (depending on your location). You'll see available options at checkout.

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How long will it take to get my orders?

The delivery time for your order depends on the shipping destination and the product's availability. Typically, orders are processed within 1-3 business days. Once your order is shipped, it can take anywhere from 7 to 21 business days to arrive, depending on your location. You will receive a tracking number to monitor your shipment.

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What are the return rules?

We want you to be completely satisfied with your purchase! If for any reason you're not happy with your item, we accept returns within 30 days of delivery. Please note that the item must be unused and in its original packaging. To initiate a return, please contact our support team for instructions. Keep in mind that return shipping costs are the responsibility of the customer.

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Others Questions?

If you have any other questions or need further assistance, please don't hesitate to reach out to us! You can contact our customer support team via email at thesivrastore@gmail.com or through our contact page. We're happy to help!